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Frequently Asked Questions
Q1. Can you customize the artificial willow tree?
Yes, we welcome customization for any shape, size, color, and LED effects to suit your specific requirements.
Q2. Are you a factory?
Yes, we are a professional manufacturer. You are always welcome to visit our facility.
Q3. Can you provide a sample of your products?
Yes, we can provide 1 free sample for string lights if you are willing to cover the freight charges.
Q4. How long is the lead time for a sample?
It typically takes 3-5 days for LED string light samples and 15-20 days for other larger products.
Q5. What are the available payment methods?
We accept payments via T/T, Paypal, Western Union, and LC.
Q6. What is the HS code for this decorative tree?
The HS code for this product is 9505100090.
Purely Plants
