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Frequently Asked Questions
Can the flower arrangements be customized to a specific color or size?
Yes, both the color and the size of our artificial silk flower balls can be fully customized to match your wedding or event theme.
Are these artificial flowers waterproof?
Yes, the products are waterproof, making them suitable for both indoor and outdoor wedding decorations.
Can you reproduce a design from a picture I provide?
Absolutely. We offer a 1:1 customization service. Simply provide a high-quality picture, and our R&D team can reproduce it for you.
What is the typical production time for orders?
Samples can be completed in as little as one day. For bulk orders, production can be finished in as little as three days depending on the order size.
What material are the flowers made of?
Our flowers are made of high-quality silk, ensuring a realistic appearance and durable structure for your event decor.
How can I claim service if there is an issue with my order?
You can reach out to our service team with your order details and a description of the issue. We provide 24/7 support and usually respond within 24 hours.